Privacy Policy

This Privacy Policy is in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012.

Effective Date: August 22, 2025

Welcome to IndxChat.AI (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://indxchatai.com and use our services, in accordance with the Data Privacy Act of 2012 and other applicable laws in the Republic of the Philippines.

1. Information We Collect

We may collect the following types of information: 

  • Personal Information: Name, email address, contact number, business name, etc.
  • Usage Data: IP address, browser type, device information, pages visited, and actions taken.
  • Communications: Any information you provide when contacting us, including chat support or inquiry forms.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our chatbot and other services
  • To communicate with you (e.g., updates, offers, support)
  • To personalize user experience
  • To comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your data. We may share your information:

  • With trusted service providers bound by confidentiality
  • To comply with legal obligations or valid government requests
  • With your consent, for any specific purpose

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes stated above, or as required by law.

5. Your Rights

Under the Data Privacy Act, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Object to data processing
  • Withdraw consent
  • Lodge complaints with the National Privacy Commission

To exercise these rights, you may contact us at support@indxchatai.com.

6. Security Measures

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, loss, or destruction.

7. Cookies

We may use cookies to enhance your experience. You can modify your browser settings to reject cookies.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

9. Changes to this Policy

We reserve the right to update this policy at any time. Changes will be posted on this page with a new effective date.

Contact Us:

For privacy concerns, reach out to our Data Protection Officer at support@indxchatai.com.

Terms and Conditions

Effective Date: August 22, 2025

These Terms and Conditions (“Terms”) govern your use of https://indxchatai.com and its services. By accessing our website, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our site.

1. Use of the Website

You agree to:

  • Use the site only for lawful purposes
  • Provide accurate information during sign-up or inquiries
  • Not use the chatbot or platform to engage in harmful or abusive behavior

2. Intellectual Property

All content, trademarks, logos, code, and design are the intellectual property of IndxChat.AI or its licensors. You may not use, copy, or distribute them without permission.

3. Limitation of Liability

We are not liable for:

  • Any damages resulting from your use or inability to use the site
  • Losses due to user error or third-party actions
  • Service interruptions or technical errors

4. Disclaimer

IndxChat.AI and its services are provided on an “as is” and “as available” basis. While we aim to offer helpful and accurate responses through our AI-powered chatbot, we do not guarantee the accuracy, completeness, reliability, or suitability of any information generated.

 

The chatbot is powered by artificial intelligence and is designed to assist with general inquiries and support. However, it is not a substitute for professional advice — including but not limited to medical, legal, financial, or technical guidance. Users are solely responsible for evaluating and verifying any information provided before making decisions or taking action based on it.

5. Account and Service Use

If you create an account, you are responsible for maintaining confidentiality and for all activities under your account.

We may suspend or terminate your access if:

  • You breach these terms
  • We suspect abuse or fraudulent activity

6. Changes to the Terms

We may update these Terms from time to time. Continued use of the site after changes implies your acceptance of the updated Terms.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes shall be handled by competent courts in Quezon City, Philippines.

8. Contact Us

If you have questions regarding these Terms, contact us at support@indxchatai.com